Jili365 Terms and Conditions — Know Before You Use

1 General Introduction

These Terms and Conditions constitute a legal agreement between the jili365 platform and all its members. jili365 is an internationally licensed online gaming platform serving Bangladesh and various other countries across Asia.

By accessing the jili365 website or app, creating an account, or using any game or service, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please stop using jili365.

These Terms and Conditions should be read together with jili365's Privacy Policy and Responsible Gaming Policy, both of which form an integral part of this agreement.

2 Account Registration & Eligibility

To open and use an account at jili365, you must meet the following requirements:

• You must be at least 18 years of age.
• You must not be a resident of any country where online gaming is prohibited by law.
• Each person may register only one account. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.
• All information provided during registration must be accurate, complete, and up to date.
• Opening an account under someone else's identity or with false information is strictly prohibited.
• You are solely responsible for keeping your account login credentials (username and password) strictly confidential.

Jili365 may request identity verification documents at any time, such as a national ID card, passport, or other government-issued identification. Withdrawals may be temporarily held until verification is complete.

3 Deposit & Withdrawal Policy

The following rules apply to all transactions on jili365:

• Minimum deposit and withdrawal amounts are displayed in the platform's cashier section and are subject to change from time to time.
• Deposits must be made only from a mobile banking or bank account registered in your own name.
• Transactions made through third parties are not accepted and such funds may be returned.
• Withdrawals are typically completed within 5 to 30 minutes; however, processing times may be longer if verification is still in progress.
• Withdrawals will only be processed via the same method used for the original deposit.
• Jili365 reserves the right to carry out additional verification on any suspicious transactions.

4 Bonus & Promotion Terms

Bonuses and promotional offers at jili365 are provided subject to specific terms. By accepting a bonus, you agree to the conditions attached to it.

• Wagering Requirement: Each bonus comes with a specific wagering requirement (e.g., 10x, 20x, 30x), meaning you must wager that multiple of the bonus amount before a withdrawal can be made.
• Validity: Each bonus has a set expiry period. Once expired, any unused bonus and associated winnings will be forfeited.
• Game Limits: Some bonuses are valid for use on specific games only. Full details are available on the Promotions page.
• Maximum Bet Limit: Winnings from bets placed above a certain limit using a bonus may be voided.
• A bonus can be used once: Attempting to claim the same bonus more than once may result in account closure.
• Rights of jili365: jili365 reserves the right to modify, suspend, or cancel any bonus at any time.

5 Gaming Policy & Fair Play Rules

All games on jili365 are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties. Every game outcome is entirely random and unbiased.

• No one can predetermine the outcome of any game — not even jili365 staff.
• The RTP (Return to Player) rate for each game is publicly displayed on the relevant game page.
• If a technical error results in an incorrect payout, jili365 reserves the right to recover the affected amount.
• If your internet connection drops during a game, the result saved on the server will be considered final.
• Using software, bots, or any artificial means to play games is strictly prohibited.

6 Prohibited Activities

The following activities are strictly prohibited on jili365 and may result in permanent account closure:

• Using the platform for money laundering or processing illegal funds.
• Using fraudulent methods to meet bonus requirements (bonus abuse).
• Attempting to access another member's account without authorization.
• Operating multiple accounts from the same device or IP address.
• Attempting to hack or breach the security of the platform's systems.
• Spreading false or misleading information in the name of jili365.
• Deliberately exploiting game glitches or bugs.

7 Account Closure & Suspension

Jili365 may suspend or permanently close an account without prior notice in the following circumstances:

• If evidence of a terms and conditions violation is found.
• If identity verification fails or false information is provided.
• If suspicious or fraudulent transactions are detected.
• As directed by the relevant regulatory authority.

Members may close their account or take a temporary break at any time by contacting the support team. Any legitimate funds remaining in the account balance at the time of closure will be returned.

8 Limitation of Liability

Jili365 is not responsible for the following:

• Losses caused by internet disconnection or disruption to third-party services.
• If account information is compromised due to the member's own negligence.
• Force majeure events such as natural disasters, cyberattacks, or government-imposed restrictions.
• Financial losses resulting from gameplay — as gaming is an inherently risky activity.

Jili365 makes every effort to keep the platform running at all times; however, brief downtime may occur due to maintenance or technical issues. Advance notice will be given whenever possible.

9 Privacy & Data Protection

Jili365 treats member personal information with the utmost care. Data collected is used solely for service delivery, identity verification, and security purposes.

• Member information is never sold to third parties.
• Information may only be shared when required by legal obligation or at the request of a regulatory authority.
• All data is protected with 256-bit SSL encryption.

To learn more, visit our Privacy Policy Read the page.

10 Legal Jurisdiction & Dispute Resolution

These Terms and Conditions are governed by international gaming law. Any dispute between jili365 and a member will first be addressed through negotiation.

• All complaints must first be submitted to the jili365 support team.
• The support team will provide an initial response within 72 hours.
• Complex issues are addressed within a maximum of 15 business days.
• If a resolution cannot be reached through direct discussion, the matter will be referred to international arbitration.

11 Terms and Conditions Amendment Policy

Jili365 reserves the right to update these Terms and Conditions at any time. Members will be notified in advance of any significant changes via email or through the app.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms and conditions.
• If you do not accept the updated terms, you will be given the option to close your account.
• The date of the latest update will always be displayed at the top of this page.